Important Account Information for Customers Who Pay Quarterly Water BillsFebruary 1, 2024
Customers who pay quarterly water bills have 2 accounts. Account 1 – Quarterly Water Bill (four bills annually) Account 2 – Annual Parcel Tax (sent out in September, payable by October 31st) ...
Read MoreWeather AdvisoryJanuary 9, 2024
Residents are advised to monitor weather updates in the coming weeks and take necessary precautions, including keeping heat up in the basement to prevent pipe damage or flooding. For emergency assistance that may occur after hours,...
Read More***PAYMENT POLICY NOTICE*** OVERDUE TAX January 4, 2024
If you received an overdue tax invoice you may be paying the incorrect account. Your tax account has a different account # from your Water Utility account, you may have this set up wrong with online banking etc. We have updated our payme...
Read MoreNotice to Rutland Waterworks District customers affected by the City of Kelowna sanitary sewer system projectJune 5, 2023
Dear Rutland Waterworks District customer: As you are aware, the City of Kelowna is in the process of installing a sanitary sewer system in your neighbourhood. The proposed sewer works have been reviewed by Rutland Waterworks District (t...
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